Do I need separate accounts for PanelAlpha and WP Cloud?

Yes, you’ll need to create accounts with both platforms to use the integration:

Required Setup:

• Active PanelAlpha account for hosting management and billing. Get started by picking a plan here.
• Separate WP Cloud account for WordPress infrastructure services. Get started by creating an account here. Once approved you will request an API key from WP Cloud.
• API connection configured between both accounts to enable integration. Here is PanelAlpha’s documentation for WP Cloud.

After Setup:

• WordPress sites are provisioned through your WP Cloud account.
• Management and client billing handled through PanelAlpha.
• Both accounts remain active and necessary for the integration to function.
• You’ll receive separate invoices from each provider initially, though billing can be coordinated.

Account Management:

• Keep both accounts in good standing for uninterrupted service.
• Update payment methods and contact information in both platforms.
• Support may require working with both PanelAlpha and WP Cloud teams depending on the issue.

The two-account requirement ensures you have direct access to each platform’s native features and support channels.