All Guides

Getting started

  • WP Cloud platform overview

    Understand how WP Cloud hosts and routes WordPress sites, manages software and cache layers, and…

    4 Min.

    READ

  • Onboard and launch with WP Cloud

    Follow the partner journey from evaluation and account setup through API testing, operating procedures, and…

    3 Min.

    READ

  • WP Cloud Partner Portal

    Use the authenticated WP Cloud Partner Portal to review account and partnership details, site inventory…

    2 Min.

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  • Get support from WP Cloud

    Find the correct WP Cloud support channel, collect useful evidence, and understand which issues WP…

    4 Min.

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  • WP Cloud glossary

    Look up common WP Cloud account, API, site, domain, infrastructure, cache, security, backup, monitoring, access,…

    54 Min.

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API & automation

  • Manage and secure API keys

    Create, restrict, store, test, change, rekey, and revoke WP Cloud API keys through the Partner…

    3 Min.

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  • Client SSH

    Configure and secure Client SSH for partner developers, support teams, panels, and automation that need…

    5 Min.

    READ

  • WP Cloud API quick start

    Use the WP Cloud API to create and inspect sites, manage domains and certificates, change…

    14 Min.

    READ

  • Webhooks

    Configure WP Cloud webhooks, handle event payloads, and validate webhook signatures.

    4 Min.

    READ

  • Run bulk tasks across sites

    Run and monitor one supported operation across many sites in a WP Cloud host client…

    3 Min.

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Sites

  • Clone a site

    Clone a WP Cloud site from an existing site ID or domain, and understand how…

    2 Min.

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  • Manage site domains and aliases

    Manage primary and secondary WP Cloud site domains, control alias canonicalization, retrieve suggested DNS addresses,…

    4 Min.

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  • Configure resources, site type, and billing with site meta

    Configure PHP resources, storage, site type, and billing classification with WP Cloud site meta.

    6 Min.

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  • Domain verification records

    Publish WP Cloud DNS TXT verification records when a domain is already assigned to a…

    2 Min.

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  • Delete a site

    Understand permanent deletion, consider a partner-owned grace period, and delete a site through the WP…

    2 Min.

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  • TLS certificates

    Understand how WP Cloud provisions, installs, and renews TLS certificates for site domains.

    2 Min.

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  • Manage custom TLS certificates

    Validate, stage, activate, renew, deactivate, and remove partner-supplied TLS certificates safely.

    3 Min.

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  • Cloudflare and WP Cloud

    Host partners can advise end users to avoid Cloudflare proxying or configure it to preserve…

    3 Min.

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  • Persistent data

    Store partner-controlled site values, update them through the API, and read them safely in WordPress.

    3 Min.

    READ

  • Staging sites

    Provide customer-facing staging sites with the correct billing classification and an optional partner-owned promotion workflow.

    2 Min.

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Migrations

Site access

  • Database credentials

    Use WP Cloud-managed database credentials safely, reset a password, and understand the limits on direct…

    3 Min.

    READ

  • SSH and SFTP access models

    Compare Client SSH with site-scoped User SSH and SFTP access, and understand shared connection behavior,…

    4 Min.

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  • Client SSH

    Configure and secure Client SSH for partner developers, support teams, panels, and automation that need…

    5 Min.

    READ

  • phpMyAdmin

    Generate a time-limited phpMyAdmin login URL and work safely with a WP Cloud site database.

    2 Min.

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  • User SSH and SFTP access

    Create and manage site-scoped SSH and SFTP credentials for a partner's customers, developers, or support…

    3 Min.

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WordPress on WP Cloud

  • ABSPATH

    Understand why ABSPATH points to managed WordPress core on WP Cloud and use WP_CONTENT_DIR for…

    1 Min.

    READ

  • Akismet and Jetpack

    Understand the platform-managed Akismet and Jetpack packages and how to unlock one before removal.

    1 Min.

    READ

  • Install Composer and WP-CLI packages

    Install Composer and site-scoped WP-CLI packages over Client SSH on WP Cloud.

    2 Min.

    READ

  • Blocked and unsupported plugins

    Review platform-blocked plugins, built-in caching conflicts, server requirements, and partner-specific restrictions.

    2 Min.

    READ

  • Default wp-config.php

    Recreate the default WP Cloud wp-config.php structure without replacing managed database settings.

    1 Min.

    READ

  • Manage platform software with WP-CLI

    Switch eligible plugins and themes between managed symlinks and site-owned installations with WP-CLI.

    2 Min.

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  • PHP lifecycle and supported versions

    Check available PHP versions, manage a site's version, and plan customer upgrades before a version…

    2 Min.

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  • Site constants

    Use WP Cloud PHP constants to identify the platform, Atomic Site ID, and host client…

    1 Min.

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  • Useful WP-CLI commands

    Use common WordPress and WP Cloud WP-CLI commands for plugins, themes, cache, content, errors, and…

    5 Min.

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  • Configure redirects and headers with custom-redirects.php

    Add early PHP redirects, response headers, and narrow access rules with custom-redirects.php.

    2 Min.

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  • Symlinks and managed software

    Understand WP Cloud symlinks, platform and client-managed software, external repositories, deployment, and rollback channels.

    8 Min.

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  • Transactional email

    Configure WP Cloud transactional email, DNS authentication, abuse-block handling, and external email service providers.

    4 Min.

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  • WordPress multisite

    Create a WordPress multisite network and configure WP Cloud aliases, canonicalization, cookies, domains, and cache.

    4 Min.

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  • WordPress versions

    Understand WP Cloud managed WordPress version channels and check or change a site's channel.

    2 Min.

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  • Cron scheduling

    Choose, configure, and monitor WordPress or WP Cloud cron scheduling without assuming exact run times.

    4 Min.

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  • Decoupled and headless WordPress

    Build WPGraphQL headless sites while controlling build concurrency, repeated requests, caching, and rate limiting.

    2 Min.

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  • Repair Yoast indexables

    Rebuild Yoast indexables after a clone or domain change so canonical URLs use the current…

    1 Min.

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Performance

  • Image transformation

    Resize, crop, and transform uploaded images through WP Cloud's edge network without storing each variation.

    2 Min.

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  • Page Cache

    Learn how WP Cloud Page Cache works, verify Batcache hits, change cache lifetime, and configure…

    4 Min.

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  • Edge Cache

    Partner engineers and support teams can understand, manage, purge, and verify Edge Cache through WP…

    7 Min.

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  • Offload image sub-sizes

    Reduce stored WordPress image subsizes and serve requested intermediate images from the original upload.

    3 Min.

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  • Object Cache

    Learn how WP Cloud's persistent Object Cache stores WordPress data, how transients behave, and how…

    4 Min.

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  • Configure lightweight 404s for static files

    Serve missing static files without loading WordPress and reduce unnecessary PHP and CPU use.

    1 Min.

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Security

  • DDoS protection

    Learn how WP Cloud routes, filters, and mitigates denial-of-service traffic before it reaches WordPress.

    1 Min.

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  • HTTP and security headers

    Understand WP Cloud response-header boundaries and add appropriate application headers with WordPress or custom-redirects.php.

    5 Min.

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  • Defensive Mode

    Use an on-demand browser challenge to reduce unwanted automated traffic during a bot or DDoS…

    3 Min.

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  • PHP filesystem access permissions

    Control whether PHP requests can write to a WP Cloud site's filesystem with the php_fs_permissions…

    1 Min.

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  • Rate limiting

    Understand how WP Cloud classifies excessive requests, when HTTP 429 responses are expected, and when…

    3 Min.

    READ

  • Scan a site for malware

    Run a one-site WP Cloud malware scan, monitor its response ticket and webhooks, and review…

    3 Min.

    READ

  • Network and web application firewalls

    Understand WP Cloud inbound access, outbound firewall rules, and web application firewall responses.

    2 Min.

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Backups and restores

  • Backups overview

    Understand WP Cloud filesystem and database backup schedules, retention, downloads, and failover boundaries.

    2 Min.

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  • Create an on-demand backup

    Request and replace on-demand filesystem or database backups through the WP Cloud API.

    2 Min.

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  • Restore a backup

    Restore automatic or on-demand WP Cloud backups into a recommended new site or restore an…

    5 Min.

    READ

  • Jetpack backups

    Understand Jetpack VaultPress Backup as an optional backup and restore service that WP Cloud partners…

    1 Min.

    READ

Monitoring and logs

  • Error logs

    Retrieve WP Cloud PHP error logs and understand how debugging settings and rate limits affect…

    3 Min.

    READ

  • Metrics

    Query and interpret WP Cloud time-series Metrics for edge traffic, PHP, visitors, MySQL, and site…

    7 Min.

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  • Web server logs

    Retrieve WP Cloud origin web server logs and use Metrics for requests served at the…

    2 Min.

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  • Application performance monitoring

    Capture request traces for a short window and inspect application work in the temporary APM…

    2 Min.

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Infrastructure

  • Automated failover

    Understand how WP Cloud moves traffic to a secondary origin and how cached graceful failover…

    1 Min.

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  • IP ranges

    Understand WP Cloud inbound, shared outbound, and site outbound IP addresses and when each can…

    2 Min.

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  • Origin and edge servers

    Understand how WP Cloud origin and edge servers route requests, place site data, and serve…

    4 Min.

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  • Server specifications and settings

    Reference WP Cloud server specifications, PHP settings, modules, and configuration boundaries.

    3 Min.

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Integrations

  • EasyEngine integration

    Connect an EasyEngine dashboard to a WP Cloud host account, secure its API access, and…

    5 Min.

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  • PanelAlpha integration

    Connect a self-hosted PanelAlpha control panel to WP Cloud, configure secure API and Client SSH…

    5 Min.

    READ

Partner resources

Troubleshooting

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    Contact support

    Contact us with Support issues and questions related to WP Cloud, the WP Cloud Atomic API, API-key IP allowlist changes, Station, and more.

    Check the FAQs

    Have questions? Please visit our FAQ to learn more.